1. Identifying data

In compliance with the provisions of Article 10 of Law 34/2002 of 11 July, on information society services and electronic commerce, below, we provide the necessary details of the service provider owner of the website www.visitvalencia.com (hereinafter the "Website"):

- Name or company name: Fundació Visit València de la Comunitat Valenciana

- Identity or tax identification number: G46893467

- Residence or domicile: Avd. Cortes Valencianas, 41 bajo, 46015- Valencia

- E-mail address: visitvalencia@visitvalencia.com

- Data inscription in the Commercial Registry: Foundation registered in the Foundations Register of the Valencian Community, with the number CV-90.

2.    General conditions of use

The aim of the present general conditions of use and navigation (hereinafter, the “Conditions”) is to regulate the relationship between the owner of the web page, as the service provider, and the users who access, navigate and enjoy the service offered (hereinafter referred to individually as the “User” or collectively as the “Users”).

The Website provides Users with tourist information about the city of Valencia (hereinafter, the “Content”), all in accordance with these Conditions.

If the user continues navigating and making use of the services that we offer through our Web Page, he/she accepts the present Conditions of use without reservations of any type.

The owner of the Website reserves the right to modify these Conditions at any time and at its sole discretion, so we advise the User to review them frequently.

3.    Intellectual and industrial property

3.1. Legal protection of contents

The owner of the Web Page is also the holder of the rights of exploitation of intellectual and industrial property of the Web Page including all of its Contents and elements (in turn including but not limited to: texts, images, audio and videos) available from the Web Page, as well as of those that it has lodged in third- party sites, either because they are of its property, or because it has obtained the appropriate rights for its use. Likewise, the holder has obtained the appropriate authorisations regarding the image rights of those who appear on its Web Page.

Total or partial reproduction, copying or distribution of the Content is prohibited without the express authorisation of the owner. In no case will it be understood that the access and navigation of the User implies a renunciation, transmission, license or total or partial cession of these rights on the part of the holder of the Web Page. Likewise, it is forbidden to modify, copy, reuse, exploit, reproduce, publicly communicate, transmit, use, treat or distribute in any way all or part of the Contents and elements of the Web Page for public or commercial purposes, without the express written authorization of its owner.

Therefore, in accordance with the preceding paragraph, the User may, in addition to viewing the Contents and elements of the Web Page, make prints, copies or downloads of the very same Web Page provided that such actions are exclusively aimed at their personal and private use.

The use of the holder's contact details (postal address, e-mail address) for sending any type of commercial communication is also prohibited, unless the necessary authorisations have been previously obtained in accordance with the applicable regulations.

3.2. Trademarks and associated logos

The trademarks incorporated in the Web Page belong to their owner or to third parties, with their authorization for their use in the Web Page.

Those who browse the Website are prohibited from using such trademarks, logos and distinctive signs without the authorization of the owner or license to use them.

4.    Responsibilities

4.1. Suspension of the Website

The operation of the Website is supported by service provider servers, which are connected through public and private communications infrastructures.

The owner of the Website will do everything possible to ensure its proper functioning, but cannot ensure the absence of interruptions for technical reasons in order to perform repair and/or maintenance work or lack of coverage or due to failures in the equipment and/or networks necessary for the transmission of data, which are beyond its control.

Thus, access to the Website may be suspended for reasons of force majeure (unforeseeable causes or causes which, foreseen or foreseeable, are unavoidable), including but not limited to the following:  

1. Failure in the electricity or telephone network supply,
2. Virus attacks to the servers that support

the Web Page,

3. Errors of the users in the access to the Web
4.  
4. Fires, floods, earthquakes or other natural events,

e.    Strikes or labour conflicts,

f.    Conflicts of war or other force majeure situations.

 The holder of the Web Page is exonerated of any type of responsibility should any of the circumstances indicated in this stipulation materialise.

4.2. User liability

The User shall use the Website at his/her own risk. By accessing it, the User undertakes to use it in accordance with the applicable legislation and codes of ethics, as well as the conditions contained in these Conditions of Use.

Non-compliance with any of the rules included in these Conditions or with the legislation under which they are covered shall give rise to User liability before the owner of the Web Page and/or to third parties for any damage or harm that may be caused as a consequence of such non-compliance, regardless of whether this implies the materialisation of an unlawful act, an administrative sanction, a misdemeanour or a crime, and shall entitle the owner of the Web Page, where applicable, to demand liability in the civil, administrative, labour or criminal sphere that may correspond.

4.3. Liability of the owner

The owner of the Website is not responsible for any damage caused to the User or to third parties as a result of a breach attributable to the User or to any alteration to the User's equipment.

Likewise, it does not assume any responsibility for illegitimate intromissions through the use of computer viruses or any other source, the improper use of the Web Page by the User or security errors caused by an incorrect operation of the terminal equipment employed by the User.

5.    Obligations of the user

The User may not, at any time, modify, alter or delete any data, information, content or element or content included in the Website.

The User must use the services made available to him/her in a diligent, correct and lawful manner, not being able, under any concept, to spread contents or propaganda of a racist, pornographic or xenophobic character or, in general, endorse criminal or violent actions or actions that are demeaning for people and fundamental rights.

The User may not include software, viruses, malware or any other agent harmful to computer systems that may damage or alter the devices or terminals of the company or of other Users.

The User shall be solely responsible for any damages that may be caused by non-compliance with the conditions and obligations set forth in these Conditions.

Users are prohibited from transmitting, including or disseminating advertising of themselves or of third parties through any means available on our Website, if they have not obtained the express authorization of its owner.

6.    Hyperlinks

What references may be made in the Web Page to other third party web sites will be of a merely informative nature. The owner of the Web Page does not develop or administer such pages and is not the owner of the aforementioned Internet addresses unless this is expressly indicated. Therefore, it will not be responsible for the content that they incorporate, nor for damages arising from this access, nor for those generated by the services they provide.

The owner of the Web Page authorises the establishment of links and hyperlinks from other web pages. However, anyone who intends to establish a link between their website and the Web Page shall do so in accordance with the following conditions:

a.    The web page in which the link is established will not contain illicit information or contents which are contrary to morality, good customs, public order or any Rights of third parties.

b.    It shall not be stated or implied that the owner of the Web Page has expressly authorised the link or has previously supervised, assumed or recommended in any way the services offered or made available on the website establishing the link to the Web Page. It is therefore recommended that anyone surfing the Web Page exercise extreme caution in the assessment and use of the information, content and services available on the linked sites.

c.    The establishment of the link does not imply, in any case, the existence of relations between the owner of the Web Page and the owner of the website in which the link is incorporated.

7.    Protection of personal data

The owner of the Web Page undertakes to treat the User's personal data in accordance with the provisions of the General Data Protection Regulations 679/2016 of 27 April 2016 and any legislation that is in force in relation to this matter.

The complete information on this matter can be found in our Privacy Policy.

8.    Applicable law

Such relations as are established between the User and the owner of the Web Page shall be governed by the provisions of current legislation in relation to the applicable regulations and the competent jurisdiction, and the regulations of the Spanish Legal System shall apply.

In those cases where voluntary submission to a specific jurisdiction is possible, the owner of the Website and the User, expressly waiving any other jurisdiction, shall submit to the Courts and Tribunals of Valencia, Spain.